INFORMATION TEXT ON PROTECTION AND PROCESSING OF CUSTOMER PERSONAL DATA
In accordance with the Personal Data Protection Law No. 6698 (“Law”), your personal data; It may be processed by Çağ Deri Sanayi ve Ticaret A.Ş. (“Europark Hotel” or “Company”) as the data controller, within the scope explained below.
Detailed information about the purposes of processing your personal data by the Company; You can access our detailed customer information text from the Personal Data Protection and Processing Policy on the website www.europarkotel.com and the QR code below.
For What Purpose Will Personal Data Be ProcessedYour collected personal data may be processed by the Company in accordance with the personal data processing conditions specified in Articles 5 and 6 of the Law for the following purposes ("Purposes") within the scope of carrying out the necessary work and carrying out the relevant business processes to benefit you from the products and services offered by EuroPark Hotel:
● Providing the following EuroPark Hotel services (“Service”);
● Providing hotel management services and within this scope, providing services such as reservation, check-in and accommodation,
● Providing invitation and event services,
● Monitoring and management of customer demands and complaints;
● Conducting customer satisfaction studies.
*Although the purposes stated above are the basic purposes, you can access the detailed information text via the QR code at the end of this page.
For What Purpose Is Your Personal Data Processed In Case Of Your Explicit Consent?Your collected personal data; Planning and execution of the marketing processes of the Services, carrying out profiling and analysis activities, recommending and promoting the Products and Services by customizing them according to your tastes, usage habits and needs, advertising, promotions, etc. to the contact information you have shared within the scope of your acceptance. It may be processed within the scope of your explicit consent for the purposes of sending commercial electronic messages and sharing them with third parties from whom we receive services.
Your online behavioral movements on EuroPark's websites and mobile applications and the products and services you are interested in are tracked if you allow the use of cookies. In addition to your explicit consent, if you allow the use of relevant cookies, your online behavioral movements and personal data will be processed to carry out personalized marketing activities of our products and services.
To Whom And For What Purpose The Processed Personal Data Can Be TransferredYour collected personal data; In line with the realization of the above-mentioned purposes, personal data may be transferred to our suppliers, legally authorized public institutions and legally authorized private persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law.
Method and Legal Reason for Collecting Personal DataYour personal data may be collected by our Company in the physical environment such as patisseries, hotels, residences, restaurants, invitation and event venues operated by Europark, and electronically through the website and social media channels through which you contact us, as clearly stipulated in the law, and the establishment or execution of the contract, within the scope of your use of our Company's products and services. It is collected based on legal reasons related to our Company's legitimate interests.
If you give your explicit consent, your personal data is collected for the purpose of planning and executing marketing processes and offering our products and services to you by customizing them according to your tastes and usage habits. Your collected personal data may also be processed for the purposes specified in the Information Text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.
Rights of the Personal Data Owner Listed in Article 11 of the LawWe hereby inform you that, as a personal data owner, you have the following rights in accordance with Article 11 of the Law:
● Learning whether your personal data is being processed or not,
● Requesting information if your personal data has been processed
● Learning the purpose of processing your personal data and whether they are used for their intended purpose,
● Knowing the third parties to whom your personal data is transferred at home or abroad,
● Requesting correction of your personal data if it has been processed incorrectly or incompletely, and requesting that the action taken in this context be notified to third parties to whom your personal data has been transferred,
● To request the deletion or destruction of your personal data in the event that the reasons requiring processing are eliminated, even though it has been processed in accordance with the law and other relevant legal provisions, and to request that the transactions made in this context and if your personal data have been processed incompletely or incorrectly be notified to third parties to whom your personal data has been transferred,
● Object to the emergence of a result that is unfavorable to the person by analyzing your processed data exclusively through automatic systems,
Request compensation for damages in case of damage due to unlawful processing of your personal data.
You can submit your applications regarding your rights listed above to our Company by filling out the Data Subject Application Form, which you can access at www.europarkotel.com. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; However, if the process requires an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Board.
